Serviceware SE ("Serviceware", WKN/German Securities Code A2G8X3) is a leading provider of software solutions for the Enterprise Service Management ("ESM") market and is consistently driving the internationalisation of its sales activities. The company has formed a Swedish subsidiary Serviceware AG headquartered and with its registered office in Stockholm, thus reinforcing its sales activities in Sweden. The Target group is all Swedish companies that want to increase their service quality and efficiently manage their service costs by digitizing and automating their service processes. Sales activities in Sweden are managed by Johan Glane, who has been Regional Director for Sweden at Serviceware since September 2018. Johan Glane was previously employed by both Enea AB and Ericsson.

Dirk K. Martin, CEO: "Serviceware has had a well-known Swedish key account since 2017, and believes that there is far higher customer potential in Sweden. Sweden is our first step into Scandinavia and, from this point of view, it is also key strategic software market. After Spain, The Netherlands and the United Kingdom it marks a further step in our strategy of expanding our sales activities internationally."

After positive business in the fourth quarter of the 2017/2018 financial year (1 December 2017 to 30 November 2018), Serviceware can now look back on a very pleasing financial year overall.

Dirk K. Martin: " In 2018 we put in place all of the activities that we communicated as part of our IPO and are right on track in terms of our strategy. Serviceware has continued to grow organically and inorganically. We are therefore starting the new financial year with corresponding confidence."

About Serviceware SE
Serviceware is a leading provider of software solutions for digitising and automating service processes, that enterprises can use to improve their service quality and efficiently manage their service costs. As part of its integrated and modular platform, Serviceware offers its software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management) and SABIO (knowledge management), and this offering thus extensively covers the value chain for enterprise service management. Serviceware has more than 500 customers from a wide range of industries, including nine DAX-listed companies and four of the seven largest German companies. The company is headquartered in Bad Camberg, Germany. Serviceware has 368 employees (as of 31 August 2018).

You can find more information at www.serviceware.se.

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