Press release

Serviceware SE now included in the MSCI Germany Micro Cap Index

Bad Camberg, 28 May 2019

Serviceware SE ("Serviceware", WKN A2G8X3), a leading European provider of software solutions for the enterprise service management market ("ESM market"), announced that it will be included in the MSCI Germany Micro Cap Index as of the end of trading today.

Harald Popp, CFO and co-founder of Serviceware, said: "We are delighted to be included in the MSCI Germany Micro Cap Index. This decision by the leading index provider MSCI will further boost our company's visibility among the international investor community."

About Serviceware SE

Serviceware is a leading provider of software solutions for digitising and automating service processes that enterprises can use to improve their service quality and efficiently manage their service costs. The unique integrated and modular ESM platform consists of the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management). With the takeover of SABIO GmbH, Serviceware has extended the ESM platform by a strong knowledge management module. Serviceware has more than 700 customers from a wide range of industries, including nine DAX-listed companies and four of the seven largest German companies. The company is headquartered in Bad Camberg, Germany. Serviceware has 378 employees (as of 30 November 2018).

You can find more information at www.serviceware.se

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