02.02.2023 USU Software AG  DE000A0BVU28

EQS-News: USU Launches New Version of Its Service Management Solution


EQS-News: USU Software AG / Key word(s): Miscellaneous
USU Launches New Version of Its Service Management Solution

02.02.2023 / 09:33 CET/CEST
The issuer is solely responsible for the content of this announcement.

Highlights of the 5.3 release are optimized user interfaces, new user management, an innovative service shop, and a new self-service portal

Möglingen, February 2, 2023. More usability, more transparency, more accessibility, better integration, and new innovative applications – with USU Service Management version 5.3, the R&D team at USU has implemented numerous improvements and innovations. In doing so and in keeping with tradition, a range of customer wishes has also been taken into account. The new release is now available for customers and interested parties.

With USU IT Service Management, USU is offering a comprehensive, ITIL®-compliant solution portfolio for strategic and operational IT and enterprise service management. Large IT organizations use this to digitalize and automate all processes needed for the planning, design, operation, control, use, and billing of services.

The optimization of user-friendliness was the focus of a host of UX and UI measures aimed at creating an ergonomic interface. These included new notification options or e-mail templates. In addition the new version comes with improved user management functionality based on Keycloak that features a wide range of modern authentication methods, simplifies single sign-on configurations, and increases automation across the board. USU Service Management also supports the new TBM (Technology Business Management) service model to provide more transparency and control of the IT value chain, for example as an important basis for the cost management of cloud environments. New, enhanced interfaces and configuration options also improve the integration of applications and ensure a smooth flow of data.

The new USU shop

A significant milestone is the new barrier-free service shop, which was developed in cooperation with USU customers. Key advantages are:

  • Intuitive user experience similar to business-to-consumer (B2C) shops
  • Responsiveness to ensure the optimum display on both conventional and mobile devices
  • Keyboard navigation and screen reader support to ensure full accessibility
  • Flexible management of categories and offers
  • Integration in USU Service Management for fulfillment processes based on BPMN 2.0
  • Deployment based on Docker containers for Kubernetes

A new self-service portal

Three key functions have been added to the new version of the self-service portal. End users can now immediately see how many tickets are still open or have already been resolved. Suggested solutions can either be confirmed directly and tickets closed, or rejected if the solution is deemed unsuitable. In addition, knowledge documents from the solution database can now be easily found and displayed via the search dashlet. Furthermore, images or screenshots can now be directly copied and pasted into the text field of a new ticket description.

This press release is available at https://www.usu.com.


About USU

As a leading provider of software and services for IT and customer service management, USU enables companies to master the demands of today's digital world. Global organizations use our solutions to cut costs, become more agile and reduce risks - with smarter services, simpler workflows and better collaboration. With more than 45 years of experience and locations worldwide, the USU team brings customers into the future.

Further information: https://www.usu.com


USU Software AG
Corporate Communications
Dr. Thomas Gerick
Tel.: +49 (0) 71 41 - 48 67 440
E-Mail:  [email protected]

USU Software AG      
Investor Relations      
Falk Sorge      
Tel.: +49 (0) 71 41 - 48 67 351    
E-Mail:  [email protected]     

02.02.2023 CET/CEST Dissemination of a Corporate News, transmitted by EQS News - a service of EQS Group AG.
The issuer is solely responsible for the content of this announcement.

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Language: English
Company: USU Software AG
71696 Möglingen
Phone: +49 (0)7141 4867-0
Fax: +49 (0)7141 4867-200
E-mail: [email protected]
Internet: www.usu-software.de
Listed: Regulated Market in Frankfurt (Prime Standard); Regulated Unofficial Market in Berlin, Dusseldorf, Hamburg, Munich, Stuttgart, Tradegate Exchange
EQS News ID: 1549831

End of News EQS News Service

1549831  02.02.2023 CET/CEST


Die wichtigsten Finanzdaten auf einen Blick
  2016 2017 2018 2019 2020 2021 2022
Umsatzerlöse1 72,10 84,36 90,49 95,63 107,33 111,90 126,52
EBITDA1,2 10,78 6,84 5,51 9,92 13,38 14,39 16,84
EBITDA-Marge3 14,95 8,11 6,09 10,37 12,47 12,86 13,28
EBIT1,4 8,30 3,22 2,71 4,05 7,02 9,67 11,80
EBIT-Marge5 11,51 3,82 2,99 4,24 6,54 8,64 9,49
Jahresüberschuss1 6,78 3,37 0,96 5,27 5,48 6,76 7,58
Netto-Marge6 9,40 3,99 1,06 5,51 5,11 6,04 6,01
Cashflow1,7 5,13 5,17 2,00 9,52 17,74 13,35 10,37
Ergebnis je Aktie8 0,64 0,32 0,09 0,50 0,52 0,64 0,72
Dividende8 0,40 0,40 0,40 0,40 0,40 0,50 0,55
Quelle: boersengefluester.de und Firmenangaben

  Geschäftsbericht 2022 - Kostenfrei herunterladen.  
1 in Mio. Euro; 2 EBITDA = Ergebnis vor Zinsen, Steuern und Abschreibungen; 3 EBITDA in Relation zum Umsatz; 4 EBIT = Ergebnis vor Zinsen und Steuern; 5 EBIT in Relation zum Umsatz; 6 Jahresüberschuss (-fehlbetrag) in Relation zum Umsatz; 7 Cashflow aus der gewöhnlichen Geschäftstätigkeit; 8 in Euro; Quelle: boersengefluester.de

Wirtschaftsprüfer: Ebner Stolz

USU Software
WKN Kurs in € Einschätzung Börsenwert in Mio. €
A0BVU2 21,700 Kaufen 228,37
KGV 2024e KGV 10Y-Ø BGFL-Ratio Shiller-KGV
19,38 29,20 0,67 38,68
4,44 22,02 1,80 12,70
Dividende '22 in € Dividende '23e in € Div.-Rendite '22e
in %
0,55 0,55 2,53 20.06.2023
Q1-Zahlen Q2-Zahlen Q3-Zahlen Bilanz-PK
25.05.2023 31.08.2023 22.11.2023 30.03.2023
Abstand 60Tage-Linie Abstand 200Tage-Linie Performance YtD Performance 52 Wochen
3,53% 15,26% 6,37% -3,56%
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