09.03.2023 USU Software AG  DE000A0BVU28

EQS-News: USU Software AG: Australian government agency to use USU Knowledge Management for customer services


 

EQS-News: USU Software AG / Key word(s): Incoming Orders/Alliance
USU Software AG: Australian government agency to use USU Knowledge Management for customer services

09.03.2023 / 09:00 CET/CEST
The issuer is solely responsible for the content of this announcement.


USU partner Customer Driven implementing knowledge management solution for state government customer services


Moeglingen, March 09, 2023 - The specialist in customer service solutions and USU expert partner Customer Driven Solutions has won a tender to implement a large-scale knowledge management project. The client is an Australian state government that wants to manage all services for customers and businesses via a central knowledge management system.
In addition to consulting expertise, Customer Driven’s experience with content creation and USU Knowledge Management’s performance with regard to digital support of knowledge-intensive services were key factors in winning the contract. The framework agreement including hosting has a term of 36 months with an extension option.
As part of the project, Customer Driven will gradually create the knowledge documents and integrate them in the USU knowledge database. Up to 4,000 service employees will be able to access these in future, enabling them to provide fast, needs-based, and high-quality information on all administrative topics. These include healthcare, real estate, boats and fishing, vehicles and transport, and legal and police matters.
“We are delighted to be working with our Australian partner to implement a complex knowledge management project that may also serve as a blueprint for further customer service projects in Australia’s public sector,” says USU Managing Director Sven Kolb.
This press release is available at https://www.usu.com.






About USU
As a leading provider of software and services for IT and customer service management, USU enables companies to master the demands of today's digital world. Global organizations use our solutions to cut costs, become more agile and reduce risks - with smarter services, simpler workflows and better collaboration. With more than 45 years of experience and locations worldwide, the USU team brings customers into the future.
Further information: https://www.usu.com


Contact

USU Software AG
Corporate Communications
Dr. Thomas Gerick
Tel.: +49 (0) 71 41 - 48 67 440
E-Mail:  [email protected]
 

USU Software AG                                                         
Investor Relations                                                           
Falk Sorge                                                                       
Tel.: +49 (0) 71 41 - 48 67 351                                      
E-Mail:  [email protected]              
                         

About Customer Driven
Customer Driven is a leading Australian Consulting firm specialising in Customer Management and Service Operations consulting and services. Directors, Louis Dupé and Peter Trowbridge, established the company in 2014, bringing years of experience in operating and transforming large scale Customer Service organisations for some of Australia’s largest corporations.
With a vision to establish an advisory and services practice that utilises experience to assist organisations in developing high performing customer service operations, Customer Driven has a proven capability in developing and delivering highly successful operations assessments and strategies across both Commercial and Government organisations.

Website:  https://www.customerdriven.com.au/
 


09.03.2023 CET/CEST Dissemination of a Corporate News, transmitted by EQS News - a service of EQS Group AG.
The issuer is solely responsible for the content of this announcement.

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Language: English
Company: USU Software AG
Spitalhof
71696 Möglingen
Germany
Phone: +49 (0)7141 4867-0
Fax: +49 (0)7141 4867-200
E-mail: [email protected]
Internet: www.usu-software.de
ISIN: DE000A0BVU28
WKN: A0BVU2
Listed: Regulated Market in Frankfurt (Prime Standard); Regulated Unofficial Market in Berlin, Dusseldorf, Hamburg, Munich, Stuttgart, Tradegate Exchange
EQS News ID: 1578107

 
End of News EQS News Service

1578107  09.03.2023 CET/CEST

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Die wichtigsten Finanzdaten auf einen Blick
  2017 2018 2019 2020 2021 2022 2023e
Umsatzerlöse1 84,36 90,49 95,63 107,33 111,90 126,52 135,50
EBITDA1,2 6,84 5,51 9,92 13,38 14,39 16,84 14,20
EBITDA-Marge3 8,11 6,09 10,37 12,47 12,86 13,31
EBIT1,4 3,22 2,71 4,05 7,02 9,67 11,80 9,70
EBIT-Marge5 3,82 2,99 4,24 6,54 8,64 9,33 7,16
Jahresüberschuss1 3,37 0,96 5,27 5,48 6,76 7,58 6,00
Netto-Marge6 3,99 1,06 5,51 5,11 6,04 5,99 4,43
Cashflow1,7 5,17 2,00 9,52 17,74 13,35 10,37 0,00
Ergebnis je Aktie8 0,32 0,09 0,50 0,52 0,64 0,72 0,55
Dividende8 0,40 0,40 0,40 0,40 0,50 0,55 0,40
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  Geschäftsbericht 2022 - Kostenfrei herunterladen.  
1 in Mio. Euro; 2 EBITDA = Ergebnis vor Zinsen, Steuern und Abschreibungen; 3 EBITDA in Relation zum Umsatz; 4 EBIT = Ergebnis vor Zinsen und Steuern; 5 EBIT in Relation zum Umsatz; 6 Jahresüberschuss (-fehlbetrag) in Relation zum Umsatz; 7 Cashflow aus der gewöhnlichen Geschäftstätigkeit; 8 in Euro; Quelle: boersengefluester.de

Wirtschaftsprüfer: RSM Ebner Stolz

INVESTOR-INFORMATIONEN
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USU Software
WKN Kurs in € Einschätzung Börsenwert in Mio. €
A0BVU2 16,000 Kaufen 168,38
KGV 2025e KGV 10Y-Ø BGFL-Ratio Shiller-KGV
15,09 29,16 0,52 28,52
KBV KCV KUV EV/EBITDA
3,38 16,24 1,33 9,48
Dividende '22 in € Dividende '23e in € Div.-Rendite '23e
in %
Hauptversammlung
0,55 0,55 3,44 02.07.2024
Q1-Zahlen Q2-Zahlen Q3-Zahlen Bilanz-PK
23.05.20234 29.08.2024 22.11.2023 28.03.2024
Abstand 60Tage-Linie Abstand 200Tage-Linie Performance YtD Performance 52 Wochen
-6,61% -15,46% -5,04% -22,33%
    
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